Privacy policy
What we collect when you use allocr.com, why we collect it, and the control you have over it.
Information we collect
We collect information you provide directly and information generated as you use our site:
- Order & contact details — your name, email, shipping and billing address, phone number and company, when you place an order or contact us.
- Order history — the products you buy and the details of your transactions.
- Technical data — your device, browser, IP address and how you interact with the site, collected through cookies and similar technologies.
How we use information
We use your information to process and fulfill orders, arrange shipping, provide customer and warranty support, manage trade accounts, prevent fraud, meet legal and accounting obligations, and — where you’ve opted in — send you updates about products and offers. You can unsubscribe from marketing email at any time.
Payment information
Payments are processed over an encrypted connection by our payment providers. Your full card number is handled by those providers and is not stored on our own servers. We retain only the limited transaction records — such as the payment method type and the last digits of a card — needed to manage orders, refunds and accounting.
Cookies & analytics
We use cookies and local storage to keep your shopping cart, remember preferences, secure the site and understand how it’s used so we can improve it. You can control or clear cookies through your browser settings; disabling some cookies may affect cart and checkout functionality.
How we share information
We do not sell your personal information. We share it only with the service providers who help us run the business — payment processors, shipping carriers, and IT and analytics providers — and only as needed to perform their service. We may also disclose information where required by law or to protect our rights and customers.
Data retention
We keep personal information for as long as needed to fulfill the purposes described here, including meeting tax, accounting and legal requirements. When information is no longer needed, we delete or anonymize it.
Your privacy rights
Depending on where you live, you may have the right to access, correct, delete or export your personal information, or to object to or restrict certain processing. To make a request, contact us using the details below; we may need to verify your identity before acting on it.
Security
We protect your information with appropriate technical and organizational measures, including encryption of data in transit. No method of transmission or storage is completely secure, but we work to safeguard your data and to limit access to it within our team.
Changes to this policy
We may update this policy from time to time. When we do, we’ll revise the “last updated” date above, and significant changes will be communicated where appropriate. Continued use of the site after an update means you accept the revised policy.
Contact us
Questions about your privacy or this policy? Reach our team at support@allocr.com or through our contact page.